New Mailing Address for Provider Refunds
There is a new address for voluntary or unsolicited refunds that you mail to Blue Cross and Blue Shield of Texas (BCBSTX). Complete the Provider Refund form if you identify an overpayment and have a refund to submit that is not accompanied with a remittance form.
The Provider Refund form, which is located in the Education and Reference/Forms section of this site, can now be completed online. Just fill in the required fields, print out the form and include your signature. Send the form, along with your check, to the following new address, which is indicated on the form:
Blue Cross and Blue Shield of Texas
P.O. Box 731431
Dallas, TX 75373-1431
We update forms and the information on our website frequently. Always check to ensure you have the most current documents.
Online Options are also available
Refunds due to BCBSTX may also be submitted online with our easy-to-use Electronic Refund Management (eRM) tool. Find out how eRM can benefit your practice by attending an eRM webinar for an online demo.
Please note: You must be a registered Availity®”user to obtain access to eRM.
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