Medical Record Requests: Include Our Letter as Your Cover Sheet
When you receive a letter from Blue Cross and Blue Shield of Texas (BCBSTX) requesting additional information such as medical records or certificates of medical necessity, please utilize the letter as a cover sheet when sending the requested information to us. This letter contains a barcode in the upper right corner of the page to help ensure that the information you send is matched directly to the appropriate file and/or claim. Do not submit a Claim Review Form in addition to the letter, as this could delay the review process. Thank you for your cooperation!