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Imaging Program for The Boeing Company Members

February 17, 2011

On January 1, 2011, The Boeing Company, in partnership with American Imaging Management® (AIM®), implemented a Radiology Quality Initiative (RQI) program for all of its members. RQI is a prospective clinical review program for outpatient advanced diagnostic imaging services.   Participating members can be identified by the alpha prefixes ('BHP', 'BYR', 'BEM', 'BCU') that appear on their Blue Cross Blue Shield member ID cards. The diagnostic imaging studies covered under this program include the following:

  • Computed Tomography (CT/ CTA)
  • Magnetic Resonance Imaging (MRI/MRA)
  • Nuclear Cardiology
  • Positron Emission Tomography (PET)

Imaging studies performed in conjunction with emergency room services, inpatient hospitalization, outpatient surgery (hospitals and free standing surgery centers), urgent care centers, or 23-hour observations are excluded from this requirement.

How the Process Works

Similar to your existing imaging management program, all providers are required to contact AIM for an order number before scheduling one of the outpatient advanced diagnostic imaging procedures listed above for a Boeing member. Imaging providers are strongly encouraged to verify that an order number has been obtained before scheduling and performing diagnostic imaging exams.

You may contact AIM to request or verify an order number one of two ways: online through AIM’s ProviderPortalSM at www.americanimaging.net/goweb or via telephone at (866) 455-8415. If you are already registered for AIM’s ProviderPortal, you do not need to register again.

Required Information for Imaging Requests

The checklist below is a guideline to help ensure you have all the information necessary when submitting a request for an imaging exam:

  • Member’s identification number, name, date of birth, and health plan
  • Ordering physician information (name, location)
  • Imaging provider information (name, location)
  • Imaging exam(s) being requested (body part, right, left, or bilateral)
  • Patient diagnosis (suspected or confirmed)
  • Clinical symptoms/indications (intensity/duration)

For most situations, the above information will suffice. For complex cases, more information may be necessary, including:

  • Results of past treatment history (previous tests, duration of previous therapy, relevant clinical medical history)
  • If you have any questions or require any additional information, please contact the number on the back of the member’s ID card.