Blue Medicare PPO Provider Customer Service
(To obtain Benefits, Eligibility or Claims Status)
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1-866-706-7745
M-F 8am-5pm CST & MST
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| Utilization Management (UM) |
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- Precertification
- iEXCHANGE Web
- iEXCHANGE Interactive Voice Response System
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http://www.bcbstx.com/provider/iexchange_home.htm
1-800-413-0869
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- Precertification
(If iEXCHANGE system is unavailable)
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1-800-441-9188, select 1, then select 3
|
|
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1-800-252-8815
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- Case Management/Disease Management Programs
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1-800-462-3275
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- Case Management/Disease Management Programs Fax
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1-800-778-2279
|
| American Imaging Management (AIM) |
|
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1-800-859-5299
|
|
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www.americanimaging.net
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1-800-610-0050
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| Laboratory Corporation of America (LabCorp) |
1-888-LABCORP
|
- LabCorp's Web site Address
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www.labcorp.com
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| Electronic Claim Questions or Problems |
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- Availity Health Information Network
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1-800-282-4548
|
- Availity Web site Address
|
www.availity.com
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Blue Medicare PPO Claims Address
(For submission of paper claims)
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Blue Medicare PPO
P.O. Box 3567
Scranton, PA 18503
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| Behavioral Health Services (BH) |
|
- INROADS Behavioral Health Services of Texas, L.P.
(For Precertification of Inpatient & Outpatient Care)
|
1-800-528-7264
|
- Blue Medicare PPO Provider Customer Service
(To obtain Benefits, Eligibility or Claims Status)
|
1-866-706-7745
|
|
|
Provider Status
(To verify, access the On-line Provider Directory)
|
www.bcbstx.com/provider/medicare/index.htm
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CMS Web site Address
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www.cms.gov
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