Welcome to the iEXCHANGE Web Reference Guide

Please access the latest version of the iEXCHANGE Web Reference Guide below. This reference guide has been developed to provide you and your staff guidelines to navigate through the iEXCHANGE Web application.

From the table of contents below, you can click on and view content by each topic or click on the entire reference guide and view. This reference guide will be updated, as needed, and these updates will be posted to this site. These files are in a PDF format and require Adobe Reader to open and view them.

If you have trouble opening these files or accessing the information, please contact your local Professional Provider Network  office for additional options in receiving the latest version of this reference guide.

View by Topic:

• Cover Page
• General Logon Information
• Administrator Information
• Inpatient Certification Request
• Inpatient Certification Search – Checking Status
• Interplan Inpatient Request
• Interplan Request – IP Certifications & Referrals – Checking Status
• Referral Request
• Referral Search – Checking Status
• Interplan Referral Request
• Interplan Search – IP Certifications & Referrals – Checking Status

View Entire Web Reference Guide