| Frequently Asked Questions |
ID Cards
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| Q. |
How can you tell which IPA the HMO member’s PCP participates with? |
| A. |
The Physician Organization Code (POrg) appears on the front of all HMO Blue Texas member's ID cards.
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| Q. |
Can BCBSTX put the employer name on the ID card? |
| A. |
Certain Administrative Services Only (ASO) groups request the group name to be added to the card. This may be the specific employer or the parent company. Most fully insured cards do not currently reflect the employer's name.
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| Q. |
Hospital based providers often do not receive the patient’s date of birth from the hospital information. Can the patient's date of birth be put on the ID card? |
| A. |
Due to HIPAA, this information will not be printed on the member’s ID card.
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| Q. |
Anesthesiologists don't see patients' ID cards. How will they know the patient's unique ID number? |
| A. |
Most hospital and ancillary facilities supply the patient’s healthcare information to providers involved with the patient’s care during the hospital confinement. The information may also be obtained by contacting the patient directly.
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| Q. |
How can you tell if a member is subject to Texas prompt pay legislation? |
| A. |
The letters TDI (Texas Department of Insurance) appear at the bottom center on the front of the ID card.
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More FAQ Topics
Updated 03/07
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