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Frequently Asked Questions: Contracting / Credentialing

Please note that the information on these pages is historical and is to be used for informational purposes only. We have discontinued the use of the risk adjusted cost index (RACI) to determine eligibility for the BlueChoice Solutions High Performance Network until national standards are more clear and we assess our alternatives.

Q: Is there a separate contract for physicians/professional providers to sign for the BlueChoice Solutions network?
A:

No. The contract terms under your current BlueChoice Physician Agreement applies to BlueChoice Solutions.

Q: What are the credentialing factors mentioned in the BlueChoice Solutions notification letters?
A: Current BlueChoice credentialing standards, Risk Adjusted Cost Indices (RACI), Evidence Based Measures Indicators and screening of appropriateness of utilization or coding.

Q: How is an individual physician/professional provider selected as a participant in the BlueChoice Solutions network?
A: A physician’s/professional provider’s eligibility is based on:
  1. Current BlueChoice network status,
  2. Favorable overall Risk Adjusted Cost Index (RACI),
  3. Performance on Evidence Based Measures Indicators,
  4. Geoaccess needs,
  5. Utilization or coding that does not stand out from their peers, and
  6. Meets the minimum number of episodes

Q: How is a group of physicians/professional providers selected as a participant in the BlueChoice Solutions network?
A:

Multi-specialty groups/Medical groups, for purposes of BlueChoice Solutions, are physicians/professional providers with a single tax identification number.

Eligibility is based on:

  1. Current BlueChoice network status,
  2. Favorable overall Risk Adjusted Cost Indices (RACI),
  3. Performance on Evidence Based Measures Indicators,
  4. GeoAccess needs,
  5. Utilization or coding that does not stand out from their peers, and
  6. Meets the minimum number of episodes

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Q: Why were physicians/professional providers credentialed based on Tax ID group affiliation?
A: Physicians/professional providers are credentialed based on Tax ID group affiliation to eliminate the administrative issues that would occur if only some members of a single Tax ID group participated in the BlueChoice Solutions network.
Q: If a physician/professional provider does not have a group contract, then why was the physician/professional provider given a group score?
A: To eliminate the administrative issues that would occur if only some members of a single Tax ID physician group participated in the BlueChoice Solutions network.

Q: How will a physician/professional provider know if he/she is selected as a participant in the BlueChoice Solutions network?
A: The physician/professional provider or their Tax ID affiliated medical group will receive a letter advising that he/she has been selected to participate in the BlueChoice Solutions network.

Q: How will the physician/professional provider know if they are not selected as a participant in the BlueChoice Solutions network?
A: The physician/professional provider or their Tax ID affiliated medical group will receive a letter advising that based on credentialing criteria they are not eligible to participate in the BlueChoice Solutions network.

Q: If a physician/professional provider is not selected to participate in the BlueChoice Solutions network, when is the next opportunity for these physicians/professional providers to be reevaluated to participate in the BlueChoice Solutions network?
A: Physicians/professional providers that were not selected for participation in the BlueChoice Solutions network will be reevaluated annually.

Q: Can a physician/professional provider voluntarily terminate his/her participation in the BlueChoice Solutions network? 
A: Physicians/professional providers have the option to not participate in the BlueChoice Solutions network. Opting out or voluntarily terminating from the BlueChoice Solutions network does not affect a physician’s/professional provider’s participation in the BlueChoice network.

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Q: What happens if a physician/professional provider voluntarily terminates or BCBSTX terminates a physician’s/professional provider’s participation in the BlueChoice network? How will this affect a physician’s/professional provider’s BlueChoice Solutions participation? 
A: Being in the BlueChoice network is a prerequisite for participation in the BlueChoice Solutions network. If a physician/professional provider voluntarily terminates or BCBSTX terminates a physician’s/professional provider’s participation in the BlueChoice network, this will also terminate the physician’s/professional provider’s participation in the BlueChoice Solutions network.

Q: Who should a physician/professional provider call to find out why he/she was not selected as a participant in the BlueChoice Solutions network?
A: Their local Professional Provider Network office.

Q: If a physician/professional provider is selected as a participant how is he/she going to be paid?
A: The fee allowables provided under the physician’s/professional provider's current BlueChoice Physician Agreement will also apply to the BlueChoice Solutions network.

Q: Will new physicians/professional providers right out of medical school be allowed in the BlueChoice Solutions network?
A: Physicians/professional providers starting to practice will be credentialed under the same guidelines as all other physicians/professional providers. The new physician/professional provider must meet the following eligibility criteria to receive an invitation to participate in the BlueChoice Solutions network:
  1. Current BlueChoice network status,
  2. Favorable overall Risk Adjusted Cost Indices (RACI),
  3. Performance on Evidence Based Measures Indicators,
  4. GeoAccess needs,
  5. Utilization or coding that does not stand out from their peers, and
  6. Meets the minimum number of episodes

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