BCBSTX Electronic Renewal Delivery
In an ongoing effort to improve Blue Cross and Blue Shield of Texas (BCBSTX) service to you and your clients and gain additional efficiencies, we will begin sending our small group renewal exhibits to employer groups via email beginning in April with July 1 renewal dates.
We are implementing this change to provide a fast and easy way for our employer groups to receive their renewal packets. This new process will allow them to view their renewals as soon as they are available.
Renewal notices are currently mailed out prior to the group's renewal date. Under the new process, the renewal documents will be delivered to employer groups from the following email account address:
Producers will continue to get advance notice of renewals before the employer group receives its renewal exhibits.
Please note that if we do not have a valid email address on file for the employer group, we will continue to mail hard copy renewal packets until an email address can be obtained.
If you have any questions, please contact the Southwest Service Center at 800-399-5831.