| How BlueCard Preferred Provider Organization (PPO) Works |
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How BlueCard PPO Works
- Always carry your most current Blue Cross and Blue Shield of Texas (BCBSTX) ID card.
- When you're outside of your BCBSTX service area and need health care, refer to your ID card and call BlueCard Access at (800) 810 BLUE (2583) for information on the nearest BlueCard PPO contracting doctors and hospitals.
- You are responsible for calling your local BCBSTX insurance plan for precertification, when necessary. Refer to the precertification phone number on your ID card, as it differs from the BlueCard Access number.
- When you arrive at the doctor's office or hospital, present your ID card and the doctor or hospital will verify your membership and coverage information.
- After you receive medical attention, your claim is routed to your BCBSTX plan for processing. All doctors and hospitals are paid directly, relieving you of hassle and worry.
- You will only need to pay for non-covered services, as well as deductible, copayment or coinsurance amounts. Your BCBSTX plan will send you a detailed explanation of benefits (EOB).
* Texas Department of Insurance Form: PPO-SELBLUE-ADV-3-OLC-2
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