Blue Care Connection®
Our Blue Care Connection portfolio of Total Integrated Health Management Programs spans a continuum of care and intensity of intervention to give members resources to help them better manage their health. Blue Care Connection includes:
Utilization and Case Management
Get help understanding your benefits and learn about health care resources. Just call the toll-free number listed on your ID card.
Behavioral Health*
Licensed behavioral health professionals help you access services and offer support with co-existing medical conditions or disorders such as anxiety, depression, etc.
24/7 Nurseline
Call the Nurseline – 866-412-8795 – for answers to health-related questions 24/7. Plus, learn about more than 1,000 health topics using the audio library system.
Special Beginnings®'
Expectant members – manage and understand your pregnancy with helpful educational materials and support, pregnancy risk factor identification, ongoing communication and monitoring and access to an online resource center. Members are supported from early pregnancy through six weeks after delivery.
Personal Health Manager
Access online tools and information to help you manage your health care. Want to improve overall health, manage a chronic health condition or prepare for a specific medical treatment? Find it all here.
Blue PointsSM Reward Program
Members earn Blue Points for engaging in certain healthy activities. The points are redeemable for popular health and wellness merchandise and service reward items.**
Fitness Program
Regular exercise is an essential part of healthier living. With the Fitness Program, members and their covered dependents (age 18 and older) are eligible to participate and receive a flexible membership that allows them access to fitness centers nationwide.
Weight Management
Get guidance and support for healthy eating habits and weight loss. Set goals, create action plans, and get coaching to stay motivated.
Tobacco Cessation
Want to stop smoking? Our Tobacco Cessation program can help with tools, coaching and support, plus discounts for wellness-related products and services.
To access these services and more, log in to your Blue Access for MembersSM account.
* The Behavioral Health program is available only to those members whose health plans include behavioral health benefits through BCBSTX. Check your benefits or coverage documents, ask your group administrator or call Customer Service to verify that you have these services.
** Blue Points Program Rules are subject to change without prior notice.
