Value Added Services

CHIP Members

We can help you get a ride to your health care appointments. You can have a ride if you need other things like health classes or therapy. We will send a wheelchair van if you need it.

STAR members should first try to use the Medicaid Transportation Program  If you still need help call us. Non-emergency rides need to be scheduled ahead of time. You need prior approval. Please call our Customer Care Center at 888-292-4480 at least 24 hours before to schedule your ride. Members with hearing or speech loss may call the TTY line at 1-888-292-4485.

Our pregnant moms can get a free safety car seat.

• Visit your doctor within the first 12 weeks of pregnancy or within the first month of joining our STAR or CHIP plan.
• Complete the number of prenatal visits your doctor recommends.
• Enroll in our STAR or CHIP Future Moms program

You must be pregnant and complete a portion of the activities listed to get a free infant car seat for your baby. Your infant car safety seat will be shipped to you when you fill out and return the car safety seat form . You can also find it in your Member Handbook.

You can call our Customer Care Center for information or to request an infant car safety seat form at 888-292-4480. Members with hearing or speech loss may call the TTY line at 888-292-4485.

We offer stylish frames to our STAR and CHIP kids.  School-age kids five to 18 years of age can get their own stylish frames.  We will pay up to $125.00 for new frames. Your child can get one pair of stylish frames every two years. Your child must get an eye exam from a Davis eye doctor to receive this benefit.

For more information on our enhanced eyewear for kids, call our Customer Care Center at 888-292-4480. Members with hearing or speech loss may call the TTY line at 888-292-4485.

We have a 24/7 NurseLine to answer your health care questions any time you need it. The 24/7 NurseLine has highly trained nurses that can help you decide what to do to get your family feeling better fast.

A nurse can help you decide if you or your child should go to an urgent care center. A nurse can let you know if you can wait to see the doctor the next day. You can talk to a nurse in your own language about any health problem.

They will help you 24 hours a day, 7 days a week. Call the 24/7 NurseLine at 877-351-8392.

Trying to get your kids more active?  BCBSTX covers sports and camp physicals provided by STAR and CHIP providers once a year. These health exams are covered for kids ages 18 and under.

Make an appointment with your child’s provider for your child's Sports or Camp Physical. If you have questions, call our Customer Care Center at 888-292-4480. Members with hearing or speech loss may call the TTY line at 888-292-4485.