Front Page
 

2015 MAPD and PDP open enrollment
How you can help fight Medicare fraud
How doctors fight Medicare fraud
How we fight Medicare fraud
When BCBSTX calls
BCBSTX grants support healthy kids, families
Cheap drugs aren't always a good deal
 

Get your flu shot, pneumonia too
What to do with outdated drugs
Tips for taking drugs safely
Treat cholesterol to treat diabetes
Link between stress, depression and heart health
 
How to have a healthier holiday
Why you should gather important documents
Download an important documents checklist
When friends move away
Surviving empty nest syndrome
Keep everyone updated with Caring Bridge
What to see, eat and buy in Santa Fe
Understanding Native Americans
Dramatic depiction of slavery
Women and war
 
Restaurant safety
Food safety at home
How to safely cut a melon
 
 
Play our 'Mystery Game'
Crossword puzzle
Sudoku puzzle
Word search puzzle
 
 
Medicare Basics
Recent News
Current Issue
Previous Issues
About LifeTimes Newsletter
Sign up to get LifeTimes by email
 


  facebook twitter youtube
  Learn more


 
Share |
Latest News

Improved claim letters go electronic

Improved Claim LettersBlue Cross and Blue Shield of Texas (BCBSTX) is continually working to improve our members' experience. We know that you need information that is easy to understand. That's why we recently updated the format, tone and readability of many of our standard claim letters.

In addition to redesigning the letter format, the content was updated to provide a friendly, clear, concise message. The letters are written in plain language with clear direction, if needed, that you can quickly understand.

You can also view your letters electronically on our secure member website, Blue Access for MembersSM. And now, you can choose to "go paperless." Stop receiving many claim letters by mail. Instead, just view them online when logged in to Blue Access for Members. Here's how:

Now, you can choose to "go paperless." Stop receiving many claim letters by mail. Instead, just view them online when logged in to Blue Access for Members. Here's how:

  • Log in
  • At the very top of the page, click on the Settings menu
  • Choose Preferences
  • Scroll down to Go Paperless
  • Choose "Turn off paper statements"

You'll be notified via email (or text message, if you prefer) when you have a new claim letter to view.