Helpful Numbers for Benefits Coordinators
Download and print the following for your desk reference
Your BCBSTX Representatives
Frequently Called Phone Numbers and Addresses
| BCBSTX Customer Service | ERS Customer Service | Medco Solutions Customer Service | |
| PO Box 660044 Dallas, TX 75266-0044 (800) 252-8039 FAX (888) 368-3407 |
PO Box 13207 |
PO Box 650322 Dallas, TX 75265-0322 (800) 903-8345 |
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| TDD Line for Hearing Impaired (800) 735-2989 |
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| Blue Care® Connection | Evidence of Insurability | Prescription Drug Reimbursement | |
| Main Number (800) 462-3275 24/7 NurseLine (888) 334-9473 Special Beginnings (800) 462-3275 |
Fort Dearborn Life Insurance |
Medco Health Prescriptions Solutions PO Box 14711 Lexington, KY 40512 |
|
| GBP Forms/PCP Changes | INROADS Behavioral Health | Mail Order Drugs | |
| BCBSTX Membership PO Box 655730 Dallas, TX 75265-5730 OR (800) 252-8039 |
Customer Service (800) 528-7264 |
Medco by Mail PO Box 650322 Dallas, TX 75265-0322 |
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