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BlueCross BlueShield of Texas Federal Employee Program Newsletter
 
 
 
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Service Benefit Plan Customer Service
The Blue Cross and Blue Shield Federal Customer Service representatives are ready to assist you with your health benefit needs. Our experienced staff of representatives are trained to handle your questions about:
  • Claims
  • PPO benefits -- Standard and Basic Option
  • Dental benefits
  • Pharmacy programs
  • Other Blue Cross and Blue Shield Service Benefit related questions

You can expect a professional and courteous response to your inquiries when you e-mail us or call Customer Service toll-free at 1-800-442-4607 Monday through Friday between 9 a.m. and 5 p.m. (CT).

Other important phone numbers:
Retail Pharmacy Program 1-800-624-5060
Mail Service Prescription Drug Program 1-800-262-7890
Blue Health ConnectionSM 1-888-258-3432
Precertification 1-800-443-2744
Vision Care Affinity Program 1-800-551-3337
Complementary and Alternative Medicine 1-877-258-7283
Health & Wellness Products 1-877-258-7283
Overseas 1-800-699-4337
Federal DentalBlueSM 1-866-431-1598

 


 
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