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Welcome to Customer Service. How can we help you?

Phone Listings

Below you'll find a comprehensive list of helpful phone numbers and addresses.

Group Customer Service/Claims

Hours: 8:00 A.M. - 5:00 P.M.
M-F

Customer Service representatives are available to assist you if you have questions concerning a filed claim or provide you with information on how to file a claim.

Fort Dearborn Life Insurance Company
P. O. Box 655403
Dallas, TX 75265-5403
800-778-2281
972-996-9361 (FAX)
Medical Underwriting

Hours 8:00 A.M. -
4:30 P.M.
M-F
Representatives are available to assist you with questions on Evidence of Insurability (EOI).

Fort Dearborn Life Insurance Company
P. O. Box 655403
Dallas, TX 75265-5403
800-451-0271
972-996-9371 (FAX)
Group Life Conversions

Hours 8:00 A.M. -
5:00 P.M.
M-F
Customer Service representatives are available to assist you with questions on how to convert your group life insurance.

Fort Dearborn Life Insurance Company
P. O. Box 655403
Dallas, TX 75265-5403
800-778-2281
972-996-9368 (FAX)
Fraud Hotline 1-800-462-3270

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