Blue Cross and Blue Shield of Texas - Special Customer Service for Members Impacted by Hurricane Earl

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Special Customer Service for BCBSTX Members Impacted by Hurricane Earl

September 1, 2010

Blue Cross and Blue Shield of Texas is prepared to assist members affected by Hurricane Earl.

Customer Service representatives are ready to assist members who need help finding care, have coverage questions or need replacement ID cards.

When seeking care, you will be asked by providers for your ID number. If you have misplaced your ID card or lost it due to the disaster, you may call BCBSTX customer service at (800) 521-2227 to retrieve the information, or log into Blue Access for Members (BAM).

If you participate in the BlueCard® national program, you can call BlueCard Access at 800-810-BLUE (2583) to locate a network provider.

For an emergency situation, go directly to the nearest hospital.

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
© Copyright 2012. Health Care Service Corporation. All Rights Reserved.

Important Information about Blue MedicareRx^SM

^SM Service Mark of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.

^® Registered Service Marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.

Blue Cross and Blue Shield of Texas refers to HCSC Insurance Services Company, which is a wholly owned subsidiary of Health Care Service Corporation, a Mutual Legal Reserve Company. These companies are independent licensees of the Blue Cross and Blue Shield Association and offer or provide services for stand-alone prescription drug plans with a Medicare contract under contract number S5715 with the Centers for Medicare and Medicaid Services.

A stand-alone prescription drug plan with a Medicare contract.

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